When Jennifer and I launched VinylPacks.com we never could have imagined what it would lead to and where it would take us. It was supposed to be a side hustle that quite frankly we wrestled with the notion of even launching. The state of the online craft vinyl supplier industry was grim. It was (and still is) littered with scammers, fraudulent materials, egregious shipping times, unpleasant people, and the process of ordering was simply difficult. We knew if we were going to do this, things had to be different.
Unlike a lot of our competitors, we have 16 years of experience in “playing” with vinyl. This was not a bandwagon venture for us. We knew if we were going to separate ourselves from the other fish in the sea, we had to be a totally different animal. We’ve seen a bunch of other “companies” come an go simply realizing this is indeed a tough business that not only requires financial investment, but time, time, and then some more time.
While most are in it for the quick score, we’re invested in our brand, the brands we represent, and the community both local and across the country that have come to support us. It turns out that when you sell the best products in the world, back them up with rockstar customer service and support … the business kind of just grows itself.
Behind the scenes for nearly 8 months we have been working to locate, design, and build an amazing new facility. We’re happy to announce, in roughly 6 weeks we finally take possession!!! This beautiful new space is 5x larger than our current footprint. It features dedicated climate controlled rooms for storage, cutting, printing, and fulfilling orders. A breathtaking conference room for our team that doubles as a video and photography studio … can you say FB Live and YouTube here we come! Offices for our non-production team members that are dedicated to customer service and corporate accounts. Don’t worry, I (Chad) will always be the witty voice behind our social media shenanigans :) … Lastly, and for the locals you have been waiting on this so patiently … A Walk-In Experience. We’re not calling it a retail store simply because it’s not.
We’ve also invested in some amazing new machines and technology… those are a secret though :)
What does this mean for you?
- New Products!
- New Size Options for both sheets & rolls!
- Even FASTER processing times, woot!
- Palleting & Truck Freight for commercial clients
- A Wholesale program for those of you with, or looking to open a retail store.
- Did we mention NEW PRODUCTS?
- Print Services (We’ll print your pattern on HTV or Adhesive Vinyl)
- LOCAL Walk-In Experience
- and More …
While we intend to make a seamless transition to our new facility, we promise to keep you posted in the event there are any anticipated delays.
We are sincerely humbled and gracious to be part of so many of your lives, your companies and your creations. We always get a thrill watching repeat customers orders grow, not because it’s good for us but because it means that YOU are growing and we are excited to be a part of that. We’ve been on both sides of the coin and understand the importance of getting your order fast and efficiently. You have a business to run and your time should be focused on that … not wondering when you’ll receive your materials.
From the bottom of our hearts, THANK YOU! We cannot wait to unveil our new home in the coming weeks <3
– Chad, Jennifer, Taylor, Nancy, Ben, & Ash (coming soon …)